Having problems with your club membership? Here are the Frequently Asked Questions from our subscribers. If you feel that the this does not solve your problem, feel free to schedule a live chat support with us on Facebook. You can also email us through our customer support page.
How does Skillful Club subscription work?
We offer exclusive discounted and free access to top online courses on the planet. We deliver it to you through email alerts.
What’s the difference between the Free and Premium subscription?
The free subscription only entitles you to discounted courses and other learning materials. For our Premium subscription, you’ll receive not only discounted courses but also free courses (which are often available for a limited time offer).
Another benefit of Premium Subscription is you have access to courses with at least 80% discount off from our partner instructors. For the Free Subscription, you have lower discount privilege from our partner instructors.
I can do this myself. Why should I subscribe?
You can definitely do your own research and do your own diligence to find discounted online courses. However, we want to save some of your precious time that you could use to learn and master a new skill. You’re better off using these research hours to learning than browsing the internet to find discounts and deals. Besides, we provide an exclusive 80% discount on all courses provided by our partner instructors. Some would even let us distribute it for FREE. We also make it sure that we provide only the best skill development courses out there from experts known in their respective fields.
I received a FREE deal about a certain course but when I clicked the linked in the alert, the page says that the discount code is already gone. What does this mean?
Our partner online course instructors provide a limited number of FREE courses. This is why once you receive a free course alert from us, you have to make it sure that you redeem the deal/coupon upon receipt. If you’re a premium subscriber and interested in getting a free course about a particular skill, you can email the support team so we can add you to a priority list for that skill.
Why am I not getting alerts from you?
There are many reasons for this issue. One of the main reasons is you are probably ignoring our alerts and you haven’t opened our emails for a long time. To protect our emails from being marked as spam, our system limits sending of alerts to subscribers who are not opening our emails. The more you open our email alerts, the more your email provider will trust us and it will not classify our alerts as spam.
To resolve this issue, please check your spam folder. If you find any of our emails there, please open the email and click the “Not Spam” button of your email provider.
Another way to make it sure that you will get our alerts right to your main inbox is by adding our email address to your contact list. If you’re a Premium subscriber, add [email protected] For Free subscribers, add [email protected] to your contact list.
You can also set up email filter rules to your inbox. Depending on your email provider, you can program it to make it sure that our email will land into your main inbox. Here’s the link to resources about email filtering from main email providers like Gmail, Yahoo, Outlook, AOL, and Mail.com.
The link that you provided does not have a discount/does not work/requires a coupon code. What should we do?
Often times, the reason for a non-functioning link is due to the fact that the deal has expired already. If that’s the case, you will need to wait to get the next round of promo. This is why time is of the essence here. If you see a deal you are interested with, go get it as soon as you can before they end the promo. It’s out of our control unless it’s one of our partner instructors.
For a broken link ( a link that results in 404 error), just reply to the email alert we sent you where you found the deal so we can easily trace it. In your report, identify the deal that has a problem
We provide the codes for all deals which require it so review the email we sent you. If the code doesn’t work, just reply to the email alert that we sent where you found the deal you want and identify the deal that has an issue and will fix it for you.
What payment options are you offering for the premium subscription?
We use Gumroad to process our payments. You have to create an account on Gumroad upon subscription to Premium membership. Via Gumroad, you can now use any major credit card to subscribe to premium membership. You can also opt for Paypal but in case you don’t have a Paypal account, you can use any debit or credit card to process the payment through PayPal. Just follow the instruction provided by Paypal.
I want to upgrade my subscription to Premium. How can I do that?
You can easily subscribe to Premium club membership by clicking this link.
I’m a Free Member and don’t want to be a club member anymore. How can I unsubscribe?
For the Free subscription, just click this to easily unsubscribe. You can always re-subscribe anytime.
I found the skills that I need from your service. Can I unsubscribe now?
Yes! You can unsubscribe anytime. For Premium Subscription, you can click this link to unsubscribe. Regardless of the days you are subscribed to Premium service, you are billed automatically the moment you subscribe to our Premium subscription. We can’t refund you the money even if you only subscribed for just a few days.
We will send a confirmation email that you are not a Premium member anymore. This will automatically register you as a FREE subscriber.